Five Star Service 2nd ed: How to Create Magic Moments for Your Customers That Will Get You Noticed, Remembered and Referred

In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you * Delight your customers every time * Deliver remarkable results that will keep them coming back for more * Win more customers without spending a fortune * Get repeat orders and referrals from everyone you encounter Whether it's studying the Disney parking system or enrolling students at college; going behind the scenes in the world's top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.

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SKU SKU8356

ISBN Number 9780273734383

Author Michael Heppell

List Price: £12.99

Our price: £11.97

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