Business

Inside Knowledge provides practical guidance for women working in professional service firms who aspire to achieve their full potential (read more)

Inside Knowledge provides practical guidance for women working in professional service firms who aspire to achieve their full potential in what have traditionally been male working environments. It explores what women can do to achieve careers in professional service firms commensurate with their knowledge, skills, experience and talent. The book draws on the knowledge accumulated during the author's thirty years of experience working in and for such firms, supplemented by what she has learned from her work with hundreds of professional women and men that she has coached in accountancy, law and consulting firms as well as in award-winning women's leadership programmes.

The practical exercises that appear within the book have been extensively tested and finely honed over time and are designed to build on one another, thereby allowing readers to manage their careers efficiently and effectively. They help the reader to articulate what she wants from her career and what she can offer a professional service firm, ensuring that others understand her ambitions, hopes and dreams as well as her knowledge, skills and expertise. The exercises build to provide guidance for managing office politics, developing business and ultimately obtaining the desired results from appraisals and promotion opportunities.
(hide)

Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, (read more)

Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons why getting your message over to staff effectively matters. Internal Communications explores what good practice in internal communications looks like, providing a no-nonsense, step-by-step approach to devising an internal communications strategy. (hide)

In this versatile and engaging textbook the authors integrate diverse, global examples with coverage of all key topics to produce (read more)

In this versatile and engaging textbook the authors integrate diverse, global examples with coverage of all key topics to produce the most practical and multi-perspective international business environment textbook. Case studies on Google, Oxfam, and Netflix, as well as coverage of the latest developments in globalization, Trump's presidency, and emerging markets showcase the realities of business today and ensure students have the grounding they need to effectively explore and analyse the issues facing organizations globally. Students are supported in their learning with chapter summaries, diagrams, and a comprehensive glossary, but also challenged by counterpoint boxes, learning tasks, and review questions in every chapter, encouraging critical thinking and research skills. (hide)

Introduction to Health and Safety at Work (2015 edition) covers the fundamentals of occupational safety and health for the thousands (read more)

Introduction to Health and Safety at Work (2015 edition) covers the fundamentals of occupational safety and health for the thousands of students who complete the NEBOSH National General Certificate in Occupational Health and Safety each year. Fully revised in alignment with the April 2015 syllabus, this sixth edition provides students with all they need to tackle the course with confidence. The highly illustrated content covers all of the essential elements of health and safety management, the legal framework, risk assessment and control standards and also includes checklists, report forms and record sheets to supplement learning.

* Aligned to the NEBOSH National General Certificate in Occupational Health and Safety * Practice questions and answers to test knowledge and increase understanding * Complete with a companion website containing extra resources for tutors and students at www.routledge.com/cw/hughes Written by renowned authors, the Introduction to Health and Safety at Work is also a handy reference for managers and directors dealing with the day-to-day issues of health and safety and is of great value to those studying for level 3 N/SVQ and the NEBOSH National Diploma. (hide)

This brand new textbook covers all of the core topics found on Introduction to Management modules, and the author's clear, accessible (read more)

This brand new textbook covers all of the core topics found on Introduction to Management modules, and the author's clear, accessible writing style guides students through the world of management. The book also goes a step further to encourage students to develop a critical mindset and think about academic debates around the subject. Innovative Skillsets linked to each substantive chapter integrate practical skills with the topics.

Skills such as time management, critical analysis, referencing, personal development planning and reviewing literature are included. Clear, step-by-step guidance helps students develop each skill, understand why it is important, and see how the topic is relevant to practical applications in the real world of business. A truly international range of case studies broadens students' horizons and encourages them to look beyond the standard examples from the UK and America.
(hide)

A well-balanced and accessible introduction to the elementary quantitative methods and Microsoft(R) Office Excel(R) applications (read more)

A well-balanced and accessible introduction to the elementary quantitative methods and Microsoft(R) Office Excel(R) applications used to guide business decision making Featuring quantitative techniques essential for modeling modern business situations, Introduction to Quantitative Methods in Business: With Applications Using Microsoft(R) Office Excel(R) provides guidance to assessing real-world data sets using Excel. The book presents a balanced approach to the mathematical tools and techniques with applications used in the areas of business, finance, economics, marketing, and operations. The authors begin by establishing a solid foundation of basic mathematics and statistics before moving on to more advanced concepts.

The first part of the book starts by developing basic quantitative techniques such as arithmetic operations, functions and graphs, and elementary differentiations (rates of change), and integration. After a review of these techniques, the second part details both linear and nonlinear models of business activity. Extensively classroom-tested, Introduction to Quantitative Methods in Business: With Applications Using Microsoft(R) Office Excel(R) also includes: * Numerous examples and practice problems that emphasize real-world business quantitative techniques and applications * Excel-based computer software routines that explore calculations for an assortment of tasks, including graphing, formula usage, solving equations, and data analysis * End-of-chapter sections detailing the Excel applications and techniques used to address data and solutions using large data sets * A companion website that includes chapter summaries, Excel data sets, sample exams and quizzes, lecture slides, and an Instructors Solutions Manual Introduction to Quantitative Methods in Business: With Applications Using Microsoft(R) Office Excel(R) is an excellent textbook for undergraduate-level courses on quantitative methods in business, economics, finance, marketing, operations, and statistics. (hide)

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations (read more)

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.

Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. Matched to the revised structure of the 2015 standard, with clause numbers included for ease of reference, the book also includes: * Graphics and text boxes to illustrate concepts, and points of contention; * Explanations between the differences of the 2008 and 2015 versions of ISO 9001; * Examples of misconceptions, inconsistencies and other anomalies; * Solutions provided for manufacturing and service sectors. This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses.

Published:13 Jul 2017 (hide)

Jony Ive by Leander Kahney gives readers an intimate look at how the legendary British designer made Apple iconic. With the death (read more)

Jony Ive by Leander Kahney gives readers an intimate look at how the legendary British designer made Apple iconic. With the death of Steve Jobs in 2011, Jony Ive has become the most important person at Apple. Some would argue he always was.

Steve Jobs discovered Ive in 1997, when he found the scruffy British designer toiling away in a studio surrounded by hundreds of sketches and prototypes. Jobs instantly realised he had found a talent who could reverse Apple's decline, and become his 'spiritual partner'. Their collaboration produced iconic products including the iMac, iPod, iPad and iPhone. (hide)

This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close (read more)

This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format.

Whether you want to remind yourself about models you've already come across, or want to find new ones, you'll find yourself referring back to it again and again. It's the essential guide to all the management models you'll ever need to know about. * Includes the classic and essential management models from the previous 2 editions.

* Thoroughly updated to include cutting edge new models. * Two-colour illustrations and case studies throughout. (hide)

A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance (read more)

A complete guide to using KPIs to drive organisational performance

Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations.

This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. (hide)