Business

In this versatile and engaging textbook the authors integrate diverse, global examples with coverage of all key topics to produce (read more)

In this versatile and engaging textbook the authors integrate diverse, global examples with coverage of all key topics to produce the most practical and multi-perspective international business environment textbook. Case studies on Google, Oxfam, and Netflix, as well as coverage of the latest developments in globalization, Trump's presidency, and emerging markets showcase the realities of business today and ensure students have the grounding they need to effectively explore and analyse the issues facing organizations globally. Students are supported in their learning with chapter summaries, diagrams, and a comprehensive glossary, but also challenged by counterpoint boxes, learning tasks, and review questions in every chapter, encouraging critical thinking and research skills. (hide)

Introduction to Health and Safety at Work (2015 edition) covers the fundamentals of occupational safety and health for the thousands (read more)

Introduction to Health and Safety at Work (2015 edition) covers the fundamentals of occupational safety and health for the thousands of students who complete the NEBOSH National General Certificate in Occupational Health and Safety each year. Fully revised in alignment with the April 2015 syllabus, this sixth edition provides students with all they need to tackle the course with confidence. The highly illustrated content covers all of the essential elements of health and safety management, the legal framework, risk assessment and control standards and also includes checklists, report forms and record sheets to supplement learning.

* Aligned to the NEBOSH National General Certificate in Occupational Health and Safety * Practice questions and answers to test knowledge and increase understanding * Complete with a companion website containing extra resources for tutors and students at www.routledge.com/cw/hughes Written by renowned authors, the Introduction to Health and Safety at Work is also a handy reference for managers and directors dealing with the day-to-day issues of health and safety and is of great value to those studying for level 3 N/SVQ and the NEBOSH National Diploma. (hide)

This brand new textbook covers all of the core topics found on Introduction to Management modules, and the author's clear, accessible (read more)

This brand new textbook covers all of the core topics found on Introduction to Management modules, and the author's clear, accessible writing style guides students through the world of management. The book also goes a step further to encourage students to develop a critical mindset and think about academic debates around the subject. Innovative Skillsets linked to each substantive chapter integrate practical skills with the topics.

Skills such as time management, critical analysis, referencing, personal development planning and reviewing literature are included. Clear, step-by-step guidance helps students develop each skill, understand why it is important, and see how the topic is relevant to practical applications in the real world of business. A truly international range of case studies broadens students' horizons and encourages them to look beyond the standard examples from the UK and America.
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A well-balanced and accessible introduction to the elementary quantitative methods and Microsoft(R) Office Excel(R) applications (read more)

A well-balanced and accessible introduction to the elementary quantitative methods and Microsoft(R) Office Excel(R) applications used to guide business decision making Featuring quantitative techniques essential for modeling modern business situations, Introduction to Quantitative Methods in Business: With Applications Using Microsoft(R) Office Excel(R) provides guidance to assessing real-world data sets using Excel. The book presents a balanced approach to the mathematical tools and techniques with applications used in the areas of business, finance, economics, marketing, and operations. The authors begin by establishing a solid foundation of basic mathematics and statistics before moving on to more advanced concepts.

The first part of the book starts by developing basic quantitative techniques such as arithmetic operations, functions and graphs, and elementary differentiations (rates of change), and integration. After a review of these techniques, the second part details both linear and nonlinear models of business activity. Extensively classroom-tested, Introduction to Quantitative Methods in Business: With Applications Using Microsoft(R) Office Excel(R) also includes: * Numerous examples and practice problems that emphasize real-world business quantitative techniques and applications * Excel-based computer software routines that explore calculations for an assortment of tasks, including graphing, formula usage, solving equations, and data analysis * End-of-chapter sections detailing the Excel applications and techniques used to address data and solutions using large data sets * A companion website that includes chapter summaries, Excel data sets, sample exams and quizzes, lecture slides, and an Instructors Solutions Manual Introduction to Quantitative Methods in Business: With Applications Using Microsoft(R) Office Excel(R) is an excellent textbook for undergraduate-level courses on quantitative methods in business, economics, finance, marketing, operations, and statistics. (hide)

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations (read more)

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.

Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. Matched to the revised structure of the 2015 standard, with clause numbers included for ease of reference, the book also includes: * Graphics and text boxes to illustrate concepts, and points of contention; * Explanations between the differences of the 2008 and 2015 versions of ISO 9001; * Examples of misconceptions, inconsistencies and other anomalies; * Solutions provided for manufacturing and service sectors. This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses.

Published:13 Jul 2017 (hide)

Packed with 52 discoveries from Gallup's largest study on the future of work, It's the Manager shows leaders how to adapt their organizations (read more)

Packed with 52 discoveries from Gallup's largest study on the future of work, It's the Manager shows leaders how to adapt their organizations to rapid change, ranging from new workplace demands to managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers, and attracting - and keeping - today's best employees. Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It's your managers. While the world's workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years.

The new workforce - especially younger generations - wants their work to have deep mission and purpose, and they don't want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently, and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It's your managers. (hide)

Jony Ive by Leander Kahney gives readers an intimate look at how the legendary British designer made Apple iconic. With the death (read more)

Jony Ive by Leander Kahney gives readers an intimate look at how the legendary British designer made Apple iconic. With the death of Steve Jobs in 2011, Jony Ive has become the most important person at Apple. Some would argue he always was.

Steve Jobs discovered Ive in 1997, when he found the scruffy British designer toiling away in a studio surrounded by hundreds of sketches and prototypes. Jobs instantly realised he had found a talent who could reverse Apple's decline, and become his 'spiritual partner'. Their collaboration produced iconic products including the iMac, iPod, iPad and iPhone. (hide)

This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close (read more)

This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format.

Whether you want to remind yourself about models you've already come across, or want to find new ones, you'll find yourself referring back to it again and again. It's the essential guide to all the management models you'll ever need to know about. * Includes the classic and essential management models from the previous 2 editions.

* Thoroughly updated to include cutting edge new models. * Two-colour illustrations and case studies throughout. (hide)

A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance (read more)

A complete guide to using KPIs to drive organisational performance

Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations.

This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. (hide)

The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with a new chapter (read more)

The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with a new chapter on millennials in the workplace, based on Simon Sinek's viral video 'The Millennial Question' (180+ million views). Imagine a world where almost everyone wakes up inspired to go to work.

This is not a crazy, idealised notion. In many successful organisations, great leaders are creating environments in which teams trust each other so deeply that they would put their lives on the line for each other. Yet other teams, no matter what incentives were offered, are doomed to infighting, fragmentation and failure.

Why? Today's workplaces tend to be full of cynicism, paranoia and self-interest. But the best organisations foster trust and cooperation because their leaders build what Sinek calls a Circle of Safety. It separates the security inside the team from the challenges outside. (hide)