Business

Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn (read more)

Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward?10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives.
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* Addresses the needs and concerns of both executive and non-executive directors * Offers insights into board stewardship approaches (read more)

* Addresses the needs and concerns of both executive and non-executive directors * Offers insights into board stewardship approaches across organisational types and sectors, from large listed companies to the public sector * Presents the views of a range of experienced corporate governance professionals, and includes relevant case studies (hide)

A Field Guide to Digital Transformation is the definitive book on digital transformation. Top-selling IT author Thomas Erl and long-time (read more)

A Field Guide to Digital Transformation is the definitive book on digital transformation. Top-selling IT author Thomas Erl and long-time practitioner Roger Stoffers combine to provide comprehensive, yet easy-to-understand coverage of essential digital transformation concepts, practices, and technologies in the format of a plain-English tutorial written for any IT professionals, students, or decision-makers. (hide)

From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to (read more)

From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. `I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. (hide)

This shortform textbook explores practical applications of how business ethics impacts working lives, allowing readers to reflect (read more)

This shortform textbook explores practical applications of how business ethics impacts working lives, allowing readers to reflect on their own moral compass through the use of ethical dilemmas. Highlighting the extensive breadth of issues related to business ethics, the authors introduce and analyze ethical and unethical behaviors of firms through numerous real -life examples including Patagonia, Costco, LVMH, Bill Gates, Muhummad Yunus, Enron, WorldCom, Samsung, Purdue Pharma, Vale Mining and the COVID-19 crisis. (hide)

Peter Scott's Accounting for Business provides a refreshingly clear and accessible introduction to the core accounting topics that (read more)

Peter Scott's Accounting for Business provides a refreshingly clear and accessible introduction to the core accounting topics that non-specialist students need to master. A combination of supportive learning features and a wealth of online resources provide the perfect package for those students getting to grips with accounting for the first time. Plentiful examples and the hallmark 'why is this relevant to me' feature highlight the relevance of accounting concepts and techniques, helping students to apply what they've learnt to real business scenarios every step of the way.

The unique online workbook includes the following features for students:* Interactive multiple choice questions for revising key topics;* Numerical exercises for practicing the calculation of accounting information from given sets of data;* 'Go back over this again' feature containing a mix of further examples, written exercises, true or false questions, and annotated accounting information to help consolidate learning;* 'Show me how to do it' videos, which provide practical demonstrations of more complex accounting tasks;* Web links to primary source material and articles, which provide further learning opportunities around companies and organizations covered in the book. The third edition is also available with Dashboard, an online learning and assessment platform which features: * Quizzes. A test bank of over 500 ready-to-use questions, tailored specifically to Accounting for Business gives the flexibility lecturers need to manage, set and develop quizzes that are tailored perfectly to their course;- Gradebook. (hide)

Are you buying a car or smartphone or dishwasher? We bet long-term, trouble-free operation (i.e., high reliability) is among the (read more)

Are you buying a car or smartphone or dishwasher? We bet long-term, trouble-free operation (i.e., high reliability) is among the top three things you look for. Reliability problems can lead to everything from minor inconveniences to human disasters. Ensuring high reliability in designing and building manufactured products is principally an engineering challenge-but statistics plays a key role.

Achieving Product Reliability explains in a non-technical manner how statistics is used in modern product reliability assurance. Features:Describes applications of statistics in reliability assurance in design, development, validation, manufacturing, and field tracking. Uses real-life examples to illustrate key statistical concepts such as the Weibull and lognormal distributions, hazard rate, and censored data. (hide)

This is a practical guide for managers in Service Operations to help them to improve the performance of their operation by using (read more)

This is a practical guide for managers in Service Operations to help them to improve the performance of their operation by using the Active Operations Management (AOM) method, developed by the authors. AOM is a unique blend of the human and technical sides of performance improvement. On the one hand it offers a practical guide to planning and managing workers time in order to optimize the delivery of targets for cost, quality and service.
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If you have an interest in agility but you're not working specifically in IT, this book is for you. It shows how agile principles (read more)

If you have an interest in agility but you're not working specifically in IT, this book is for you. It shows how agile principles can be adapted and applied in almost any sector to manage projects more effectively. It explains what agility looks like for ALL aspects of the management of projects - from leadership, roles and responsibilities through planning, implementation, change control, risk management and more.
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As business priorities change and focus shifts to address arising issues, HR professionals need to be able to reorganize talent swiftly (read more)

As business priorities change and focus shifts to address arising issues, HR professionals need to be able to reorganize talent swiftly and plan for future needs to enable the business to succeed. It covers how to forecast organizational demand for people, resources and skills, analyze the gap between supply and demand and most importantly, how to fill this gap. This book explains how to use agile workforce planning to achieve this.

Agile Workforce Planning is a practical guide for HR and organization development practitioners needing to align their staff, skills and resources with evolving company goals. This book also covers how to identify the skills needed in the workforce, where these skills are already available and when they're missing, how to decide whether to buy, borrow or build them. Agile Workforce Planning explains how to collect data to calculate and predict staff churn as well as how to use qualitative and quantitative demand modelling to forecast for future needs and provides strategies to address these including lateral internal recruitment. (hide)